Agenda

All times are Mountain Time

1:00pm	Session 1 Welcome Let's Talk About What's New
1:45pm	Session 2 Keynote: Reframing End-Of-Life Care Hospice and palliative care programs need to adapt to the changing healthcare landscape to remain relevant. One of the most sought-after consultants in the serious illness space, Peter Benjamin, partner at the Huntington Consulting Group, addresses the importance of how emerging models of care can impact sustainability and explore how building, buying, or partnering with other organizations can help hospice programs navigate the evolving healthcare market.
3:30pm	Break
3:45pm	Session 3 Messaging for the Future Peter Benjamin moderates a CEO panel to discuss the shift from a Fee-For-Service model to a Value-based reimbursement model.
5:30pm	Evening event/Dinner

If you would like to meet with NorthStar leadership outside the scheduled activities of the Community Gathering, meeting times can be scheduled using the calendar below.

6:00am	Morning Walk - Cold weather gear advisable
7:30am	Breakfast
8:00am	Session 4 Emerging Models of Care: How Remote Delegation and Supervision Can Improve Efficiencies As healthcare and other service industries look for new ways to optimize the workforce without sacrificing the patient experience, eShift – a remote delegation model of care – offers an innovative model that reframes workforce utilization to realize operational efficiencies.
9:00am	Session 5 Offense vs. Defense: Leveraging Your Competitive Advantage Despite the challenges we face on a daily basis – staffing, competition, conversion rates, reimbursement, etc. – agencies acorss the country have developed programs and/or processes that have made an impact in the communities they serve. Hear about some of the exciting and inspiring work being done across the country...and share what's going on in your area.
10:00am	Session 6 Best Practices for Improving the Patient/Caregiver Experience Hospices across the country are challenged to provide high quality consistent hospice care, while navigating the turbulent waters of staffing shortages and increased regulatory scrutiny. This panel discussion will highlight the strategies that partners have implemented that have led to excellent patient outcomes.
11:15am	Session 7 Netsmart MyUnity
11:45am	Lunch at select restaurants in Boulder
1:00pm	Session 8 Mindful Margin: Optimizing Operations for Efficiency In end-of-life care, the mantra “No Margin, No Mission” is real. Stories and lessons learned from partners whose focus on optimizing operations has led to healthy operating margins.
2:00pm	Break
2:30pm	Session 9 CEO BREAKOUT Application Showcase A new version of NorthStar Care Community’s “Speed Dating” - short, round robin sessions that give you a taste of how the information you already have can be applied to address your organization’s needs.
4:00pm	Session 10 What's On Our Minds? Time to circle back and discuss the content from the first two days .
5:30pm	Dinner at Rosetta Hall

If you would like to meet with NorthStar leadership outside the scheduled activities of the Community Gathering, meeting times can be scheduled using the calendar below.

6:00am	Morning Walk - Cold weather gear advisable
7:30am	Breakfast
8:00am	Welcome and Session Recap
8:15am	Session 11 Using Data to Drive Your Competitive Advantage Bob Tavares, Chief Commercial Officer at HealthPivots will take a deeper dive into how HealthPivots' resources can help maximize your CRM.
9:15am	Session 12 Palliative Care - Adventures in Integration, Modification and Expansion Palliative Care has become the “secret sauce” to strengthening referral relationships with the physician community and has opened doors to new (and longer length of stay) hospice patient streams and bridging gaps in health equity.  While no two palliative programs are alike, learn how NorthStar Care Community and others have created programs that enhance the end-of-life service spectrum and are loved by CFOs.
10:30am	Session 13 Crystal Ball – What’s Coming Next
11:45am	Wrap-up
12:00pm	Boxed Lunch and Departure

If you would like to meet with NorthStar leadership outside the scheduled activities of the Community Gathering, meeting times can be scheduled using the calendar below.