Agenda

All times are Mountain Time

1:00pm	Welcome I’m the New CEO. Now what? As the new CEO of the NorthStar Care Community, Patrick Miller will share his perspectives about the changes, the challenges and the opportunities ahead.
2:00pm	Session 1 Keynote: Peter Benjamin, Huntington Consulting Group Hospice and palliative care programs need to adapt to the changing healthcare landscape to remain relevant. One of the most sought-after consultants in the serious illness space, Peter Benjamin, partner at the Huntington Consulting Group, addresses the importance of how emerging models of care can impact sustainability and explore how building, buying, or partnering with other organizations can help hospice programs navigate the evolving healthcare market.
3:00pm	Break
3:15pm	Session 2 Offense vs. Defense: Leveraging Your Competitive Advantage Despite the challenges we face on a daily basis – staffing, competition, conversion rates, reimbursement, etc. – agencies across the country have developed programs and/or processes that have made an impact in the communities they serve. Hear about some of the exciting and inspiring work being done across the country...and share what’s going on in your area.
5:30pm	Evening event/Dinner

If you would like to meet with NorthStar leadership outside the scheduled activities of the Community Gathering, meeting times can be scheduled using the calendar below.

6:45am	Morning Walk - Cold weather gear advisable
8:00am	Breakfast
9:00am	Session 3 Emerging Models of Care: How Remote Delegation and Supervision Can Improve Efficiencies As healthcare and other service industries look for new ways to optimize the workforce without sacrificing the patient experience, eShift – a remote delegation model of care – offers an innovative model that reframes workforce utilization to realize operational efficiencies.
10:30am	Break
11:00am	Session 4 Palliative Care – Adventures in Integration, Modification and Expansion Palliative Care has become the “secret sauce” to strengthening referral relationships with the physician community and has opened doors to new (and longer length of stay) hospice patient streams and bridging gaps in health equity. While no two palliative programs are alike, learn how NorthStar Care Community and others have created programs that enhance the end-of-life service spectrum and are loved by CFOs.
12:15pm	Lunch at select restaurants in Boulder
1:30pm	NorthStar Care Community News
1:40pm	Session 5 Mindful Margin: Optimizing Operations for Efficiency In end-of-life care, the mantra “No Margin, No Mission” is real. Stories and lessons learned from partners whose focus on optimizing operations has led to healthy operating margins.
3:00pm	Break
3:30pm	Session 6 CEO BREAKOUT Application Showcase A new version of NorthStar Care Community’s “Speed Dating” - short, round robin sessions that give you a taste of how the information you already have can be applied to address your organization’s needs.
5:00pm	Break
5:30pm	Dinner at Rosetta Hall

If you would like to meet with NorthStar leadership outside the scheduled activities of the Community Gathering, meeting times can be scheduled using the calendar below.

6:45am	Morning Walk - Cold weather gear advisable
8:00am	Breakfast
9:00am	Session 7 Leveraging Artificial Intelligence and Machine Learning
10:30am	Break (grab your luggage and check out)
11:00am	Session 8 Crystal Ball – What’s Coming Next
12:00pm	Boxed Lunch and Departure.

If you would like to meet with NorthStar leadership outside the scheduled activities of the Community Gathering, meeting times can be scheduled using the calendar below.